General
When buying new engine customers do pay a lot of attention to the initial cost. However, they often fail to look closely at the warranty conditions offered by other manufacturers who charge for an installation check and three yearly services, for their warranty to be valid. Beta is unique in that we trust you the owner (or your local engineer), to do this check and service work yourself. This can save the average owner considerable costs over the warranty period. Based on these user-friendly principles our warranty terms are set out below.
Introduction
This warranty sets out the conditions and limitations of Beta Marine's warranty for the purchaser. Beta Marine Limited (Beta) give this warranty to you the customer that the product is free from defects in materials and workmanship for the warranty period set out in the following table. These warranty terms only apply to Kubota based propulsion engines. This warranty is in addition to clause 17 in our general terms of tender and sale.
The Warranty
Beta's warranty falls into two categories, as follows:
- A retail customer who uses the engine for pleasure applications / private use.
- Commercial customers. This covers workboats charter boats and hires boats.
The warranty period for these two categories is as follows:
- Pleasure applications / private use - 5 years from the date of the invoice from Beta, a Beta dealer, or 2000 operating hours, whichever comes first.
- Commercial applications - 1 year from the date of the invoice from Beta, a Beta Dealer, or 1000 hours whichever comes first.
Warranty will apply as the attached matrix:
- Warranty does not cover consumable parts that would be replaced during the normal routine servicing of the engine, see the operator's handbook.
- Warranty is invalid if genuine Beta or Kubota approved parts are not used. These parts can be obtained from your local Beta Marine dealer.
- Beta Marine Ltd reserves the right to either repair or replaces the parts concerned.
- Any warranty work must be authorized by Beta US working through your local dealer or boat builder.
- Wherever possible warranty work must be carried out by a Beta Service Dealer. If one is not available then contact must be made direct to Beta Marine Limited in the UK who will authorize work to be carried out by a local engineer.
- Travel to do warranty work is limited to 2½ hours and 200 miles round trip. The removal and reinstallation of an engine are limited to 4 hours.
- The customer must pay the labor and parts cost direct to the engineer who carries out the work, for those parts not covered under warranty as defined in item (3).
- Third-party claims are not acceptable as defined in our terms and conditions of sale (see acknowledgment form).
- Cranage and slipping fees are not included under the warranty cover.
- This warranty is valid for the first retail purchaser only.
Owners / Users Responsibility
- Owners must satisfy themselves that the engine is installed and commissioned correctly so that the engine cannot be damaged or made to run incorrectly or cause to fail to lead to a life threatening situation. The warranty card and Installation and Commissioning checklist must be completed and returned to your dealer or Beta Marine for the warranty to apply.
- Owners must maintain the engine in a proper manner as described in the operator’s manual. Faulty parts must be immediately replaced or repaired so that continual use of the engine cannot cause these parts to suffer premature failure causing possible injury or death in certain circumstances.
- Owners can choose to use a local dealer to commission the engine and carry out service work or do this themselves.
- All costs must be paid by the owner.
- Engines being stored for more than 6 months must be either run regularly or special protection oils specified at the time of purchase. Failures relating to incorrect storage or maintenance are not covered by this warranty.
- The Warranty card must be returned to your dealer or direct to Beta Marine to register you as the first owner.
Warranty does not cover parts affected by the following:
- Installation faults.
- Ordinary wear and tear.
- Improper use.
- Rust, corrosion, and contamination.
- Accident.
- Contamination of rubber mounts by oil or diesel.
- Contamination by seawater in the engine oil or water in the fuel supply.
- Incorrect storage.
- Changes to the electrical system including the installation of customized instrument panels and modifications to alternators to accommodate the use of battery charge regulators etc.
- High alternator temperature. This can occur where a high output alternator (over 120 amps) is connected to a battery management system; in these cases, an extraction fan must be fitted to cool the alternator
If you have any questions please do not hesitate to contact us.